Dear MacWerks Customer,

We’ve made a few changes here at the MacWerks, your favorite South Florida Apple reseller and repair center, and would like to make you aware of them.

Our first bit of exciting news is that every system will come with a 30 minute instruction session (covering the basics of your new system), downloading all the latest software upgrades, installing newly purchased software or hardware and personalizing your new system.
If you need more instruction…
We come to our 2nd bit of exciting news: Monthly Classes – ranging from beginner sessions to advanced program specific instruction, complete with a Q&A session at the end of each class. See our website for upcoming dates and times.

We’ve had a few housekeeping changes too.

• All new system purchases will require a 50% deposit when order is placed.
• Returns will be accepted within 14 days of purchase, excluding software.
• Software will not be accepted for return under any circumstance. (Damaged software will be exchanged)
• 20% restocking fee on all returns.

All purchases must be paid in full at time of purchase. Services done on site must be paid in full within 7 days of receipt of invoice. Overdue accounts will be held and services suspended until monetary obligations are met.

Below is a link to our new rate sheet that reflects these changes.

We hope you’ll understand that these policy changes will help us to maintain the same high level of service that you have come to expect from MacWerks.

If you have any comments, concerns or questions, please give us a call.

Thank you.